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Tier-1 brand, mid-level generalist CSM, metro location and popular advertising role create high competition.
Requires advertiser/adtech platform experience, making cross-industry transferability limited.
Explicit 5+ years requirement, adtech/platform experience and SQL requirement raise selection strictness.
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Manage and own relationships with a portfolio of advertising partners in India, serving as their primary contact to support onboarding, campaign launches, and growth on OpenAI’s advertising platform.
Analyze campaign performance and provide actionable recommendations to advertisers to improve outcomes and increase product adoption and investment.
Collaborate cross-functionally with Sales, Product, Analytics, Policy, and Operations teams to resolve partner issues, surface feedback for product improvements, and build scalable processes for platform growth.
5-10+ years of experience in digital advertising, account management, customer success, consulting, or related client-facing roles.
Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
Proficiency in data querying tools such as SQL and advanced Excel/Google Sheets.
Work Experience Required: 5-10+ years; Location: Mumbai, hybrid work model with 3 days in office; Relocation assistance offered.
Experienced in managing end-to-end advertiser relationships with a strong understanding of digital advertising platforms and driving partner growth.
Skilled in analyzing performance data and translating insights into strategic, actionable recommendations for clients.
Comfortable operating with ownership and accountability in a fast-moving, evolving environment, demonstrating sound judgment and commitment to user trust and responsible platform growth.