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Strong employer brand, metro locations, and a generalist senior operations profile increase candidate competition.
Facilities and workplace operations skills are moderately transferable but need location-specific compliance and vendor knowledge.
Explicit 8+ years, mandated multi-site workplace experience, and vendor/budget ownership make screening highly selective.
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Define and own the workplace operating model, service standards, employee experience, and operational readiness across OpenAI's India locations including Mumbai, New Delhi, and Bangalore.
Manage integrated facilities-management partners, contractors, and vendors, ensuring compliance with SLAs, KPIs, commercial accountability, and incident response.
Lead country-level operational budgets, forecasting, office readiness projects (openings, expansions, moves), workplace safety, compliance, and continuous improvement of playbooks and reporting.
8+ years experience in workplace, facilities, corporate real estate, hospitality operations, or related field in complex/multi-site environments.
Proven leadership managing facilities operations across multiple India locations, including Mumbai, New Delhi, and Bangalore.
Experience managing facilities providers, contractors, vendors with SLAs, performance reviews, escalations, and commercial accountability.
Willingness to work onsite 5 days a week in Mumbai and travel regularly to New Delhi and Bangalore.
Strong independent leadership skills managing multi-location workplace operations in India, capable of building and scaling operating models.
Demonstrated ability to influence business leaders, regional stakeholders, executives, landlords, vendors, and partners without formal authority.
Experience with senior-level ownership balancing strategic country-wide planning and hands-on execution in fast-changing, high-growth environments.