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Mid-level metro HR operations role with common title and broad skills, driving high applicant competition.
HR operations skills are industry-transferable but US background-check and CRD knowledge raises specialization.
Explicit 7+ years, Workday/ServiceNow/Sterling and US compliance make filters stringent.
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Coordinate and manage end-to-end background check processes for India and US, ensuring compliance and timely completion.
Collaborate with compliance teams to handle CRD and related inquiries, using case management systems to log and resolve issues.
Maintain accurate HR operational records for background checks, benefits administration, and time management, while recommending process improvements.
Minimum 7 years of experience in HR Operations or related field, with background check process experience preferred (India, Philippines, US).
Experience with Time Management and Benefits administration (Insurance, Mediclaim).
Proficiency in Workday, ServiceNow, Sterling background check systems, and Microsoft Office (Excel).
Shift timing between 11:30 AM to 10:30 PM to accommodate US time zones.
Experienced in coordinating complex, multi-region background check and HR compliance activities, especially involving US and India jurisdictions.
Skilled in using case management tools for inquiry resolution under compliance constraints, maintaining data confidentiality.
Able to manage shifting priorities and facilitate communication across global time zones, focusing on operational accuracy and process efficiency.