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Metro mall operations role with broad responsibilities and moderate brand strength creates medium applicant competition.
Requires mall-specific operations, vendor management and regulatory liaison experience, limiting cross-industry fit.
Explicit 15-20 years retail/mall operations requirement makes shortlisting highly strict.
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Own end-to-end operations and maintenance of mall properties to ensure customer comfort and retailer support.
Develop and implement mall management strategies including parking, housekeeping, horticulture, pest control, and facility maintenance.
Manage budgeting, vendor empanelment, retailer relations, and compliance with regulatory bodies.
15-20 years of retail industry operations experience, preferably in mall management.
Graduate and MBA qualifications required.
Proven expertise in mall management practices, business planning, and budgeting.
Experience interacting with municipal authorities and managing multiple outsourced service agencies.
Experienced leader with strong decision-making capabilities overseeing multi-disciplinary teams and vendor relationships in retail/mall environments.
Strategic operator skilled in budgeting, policy implementation, and service standard definition.
Comfortable liaising with retailers, regulatory bodies, and external agencies to maintain smooth mall operations and compliance.