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Niche mainframe skills (JCL, IMS/CICS, DB2, Zeke) and senior experience lower applicant density.
Highly specialized mainframe operations skills limit cross-industry transferability.
Explicit 6–8 years plus mandatory mainframe, JCL and subsystem expertise make filters strict.
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Operate and manage mainframe batch jobs and console operations, ensuring system availability and resolving first-level production system issues.
Perform root cause analysis, recovery procedures, and automated startup/shutdown processes for production operating systems and devices.
Develop and enforce support process management tailored to customer requirements, maintaining high service quality.
6 to 8 years of experience in Mainframe Operations.
Proficiency in Level 1 Batch Support including JCL skills and production system monitoring.
Experience with production subsystem starts/restarts (IMS, CICS, DB2, IDMS) and Zeke Tool knowledge.
Work Experience Required: Minimum 6 to 8 years in mainframe operations.
Experienced mainframe operations professional adept in batch processing and system resource management within complex, multi-vendor environments.
Capable of independently performing root cause analysis and executing escalation protocols for production system issues.
Comfortable with technical troubleshooting and process improvements focused on reliability and customer service continuity.