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Strong employer brand but niche senior ServiceNow platform specialization limits qualified applicant density.
Role demands deep ServiceNow platform leadership and modules experience, limiting cross-industry transferability.
Explicit 15+ years requirement and mandatory ServiceNow platform leadership and module expertise.
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Own and define the architectural vision for the ServiceNow platform within IT, leading design decisions for the transformation program.
Establish and enforce architectural principles, standards, and guidelines ensuring platform consistency, performance, security, and compliance.
Lead and mentor a team of Solution, Technical, and Platform Architects, providing guidance and thought leadership across cross-functional teams.
15+ years of progressive experience in enterprise architecture, solution design, or technical leadership roles.
At least 5 years in a leadership capacity with deep expertise in ServiceNow platform administration, architecture, and design.
Experience with multiple ServiceNow modules (ITSM, ITOM, GRC, HRSD) and their integration into a cohesive platform.
Ability to handle large-scale, complex technology transformations involving ServiceNow or similar platforms.
Strategic leader with a proven track record in driving ServiceNow platform transformations and influencing enterprise technology direction.
Experienced in governance and able to represent platform architecture in steering committees and governance boards.
Strong stakeholder management and communication skills to align technical and business teams in complex environments.