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Niche EDI and SAP IDoc expertise makes the role less crowded, reducing competition.
Role requires specialized EDI and SAP OTC domain knowledge, so background fit sensitivity is high.
Multiple mandatory technical skills (EDI, IDocs, mappings, SAP, protocols) imply moderately strict shortlisting filters.
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Manage new customer implementations and requirement changes across Levi Strauss regions including gap analysis, testing, and coordination with multiple internal and external stakeholders.
Identify and resolve EDI transmission errors and SAP-related incidents, ensuring smooth order processing with 80-90% of units flowing through EDI.
Perform data analysis, reporting, and drive process improvements and automation to enhance order fulfillment and allocation alignment.
Experience with EDI systems, including X12 and EDIFACT transaction sets, SAP (T-Codes, IDocs, and data flow).
Proven ability in customer support involving root cause analysis, escalation, and issue resolution related to EDI and SAP OTC processes.
Experience leading EDI customer onboarding and implementation projects covering requirements gathering, gap analysis, mapping specs, testing, coordination, and post-go-live support.
Work Experience Required: Not explicitly mentioned in the JD.
Strong technical understanding of EDI communications, SAP EDI setup, and IDoc troubleshooting, with familiarity in development tools and protocols like AS2 and SFTP.
Experience working in or interfacing with Retail, Manufacturing, Logistics, Planning, and Allocation verticals.
Operational focus on error resolution, process improvement, and cross-functional coordination in a complex global supply/business environment.