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Remote, mid-level engineer title, and broad skillset requirements increase applicant competition.
IdP, MDM, EDR, compliance and LLM automation requirements make background fit highly domain-specific.
Mandatory 3+ years plus specific Okta, MDM, EDR, LLM and scripting requirements drive high strictness.
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Own and scale IT operations and automation engineering for a 75-person fully remote company, focusing on provisioning, device lifecycle, access management, and IT compliance.
Design, build, and maintain AI-powered automations and internal tools to automate employee IT lifecycle stages and reduce repetitive tasks.
Manage day-to-day IT help desk support, mobile device management for Apple devices, core IT platforms administration (Okta, Google Workspace, Jira, SentinelOne), and software/vendor procurement alongside InfoSec and finance leads.
3+ years in IT Operations or similar role at a remote or distributed company.
Hands-on experience building AI-driven production automations using LLM APIs (e.g., OpenAI, Anthropic).
Experience managing Apple device fleets via MDM platforms (Kandji preferred) and administering IdPs like Okta, including SSO and lifecycle policies.
Proficient in scripting (Python, JavaScript, or Bash) with REST API integration; experience with IT compliance frameworks (SOC 2, ISO 27001).
Experienced in running IT operations at fast-growing remote or hybrid companies with 50–250 employees.
Capable of independently designing and deploying scalable, AI-powered automation solutions that measurably reduce manual IT workload.
A technically skilled engineer comfortable interfacing across InfoSec, procurement, and support functions, committed to building robust documentation and operational continuity.