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Mid-level AI/chatbot role in Pune with integration skills and moderate brand increases applicant competition.
Requires Moveworks, ServiceNow and Workday experience oriented to HR technology, limiting cross-industry transferability.
Explicit five-year requirement plus mandatory enterprise SaaS, chatbot, and integration experience enforces strict shortlisting.
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Configure, enhance, and support the Moveworks AI Assistant chatbot and AI-driven HR solutions.
Manage integrations with ServiceNow, Workday, and other HR applications, ensuring stable operation and updates.
Analyze chatbot interaction data and support end-to-end enhancement delivery including testing and documentation.
Bachelor’s degree or equivalent practical experience.
5 years of relevant technical experience including enterprise SaaS platform support or configuration.
Experience with chatbot or AI Assistant platforms and basic API/integration experience.
Role requires working in a hybrid model based in Pune, India.
Hands-on technical operator comfortable with configuring AI chatbots and maintaining integrations with enterprise platforms.
Familiarity with HR processes such as onboarding, offboarding, and employee self-service workflows.
Experienced working within structured global teams supporting HR technology solutions.