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Tier-1 brand plus metro location but niche GBS focus yields moderate applicant competition.
GBS/Shared Services advisory skills are somewhat transferable across industries but require specific domain experience.
Explicit 5-7 years requirement and mandatory GBS/GCC experience and domain skills increase shortlisting rigidity.
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Lead and execute end-to-end GBS/GCC advisory engagements from strategy through execution, delivering set-up and scale-up solutions for shared services.
Develop and implement GBS/GCC operating models, including location strategy, FTE sizing, and transition roadmaps across multiple corporate functions.
Engage with senior stakeholders to design KPIs, SLAs, governance, and manage service delivery transformation including outsourcing vendor selection and contract management.
5 to 7 years total work experience with at least 2 years relevant to GBS/GCC advisory roles.
Bachelor's degree in Engineering (BE/B.Tech), Computer Applications (MCA), or Management (MBA/PGDM in Finance/Accounting/Management).
Strong proficiency in PowerPoint, Excel, Visio, and experience with project management methodologies.
Experience working in multicultural environments and managing client engagements with senior stakeholders.
Experienced in GBS/GCC advisory with demonstrated ability to independently lead workstreams and manage senior stakeholder conversations.
Skilled in designing financial models, operating models, and transition roadmaps for shared services and multi-functional corporate processes.
Comfortable coaching and guiding junior team members, with strong consulting skills including problem solving and strategic thinking.