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Tier-1 brand and metro location with mid-level, specialized ServiceNow skillset yields medium competition.
High—ServiceNow ITOM and platform integration expertise is specialized and not easily transferable across industries.
Moderate strictness due to mandatory ServiceNow ITOM, REST/SOAP, AngularJS skills and recommended certifications.
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Lead technical delivery and ensure operational excellence of ServiceNow IT Operations Management (ITOM) solutions in large-scale environments.
Architect and implement automation integrating ServiceNow ITOM with enterprise systems via REST/SOAP APIs and develop custom dashboards/interfaces using AngularJS.
Provide technical guidance and mentor teams on ITOM workflows, API integration, process improvement, and incident/problem resolution aligned with client SLAs.
Proven experience leading ServiceNow ITOM solution implementation and automation in enterprise environments.
Strong skills in designing and integrating REST/SOAP APIs for large-scale solutions.
Advanced proficiency in AngularJS for developing dynamic operational interfaces and dashboards.
Relevant certifications: ServiceNow Certified Implementation Specialist – ITOM (recommended); ITIL Foundation and ServiceNow Application Developer certifications are optional.
Experienced in managing complex IT operations and automation projects with strong strategic problem-solving skills.
Ability to lead and mentor technical teams on ServiceNow development, API integrations, and front-end automation.
Capable of translating business requirements into scalable, innovative technical solutions aligned with organizational goals.