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Tier-1 brand, metro Bangalore location, and mid-level HRIS role drive high competition.
Workday/Kronos HRIS skills transfer across industries but are domain-specific, yielding medium sensitivity.
Explicit 4+ years and mandatory Workday/Kronos/ServiceNow experience make shortlisting strict (high).
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Resolve complex HR system issues and escalations across Workday, Kronos/UKG, ensuring timely and compliant processing within SLA.
Support and troubleshoot end-to-end HR transactions throughout the associate lifecycle including hiring, onboarding, job changes, promotions, and terminations.
Perform regular HR system data audits for accuracy and compliance; document processes, maintain knowledge base, and assist with system upgrades and training.
Bachelor’s Degree in Human Resources, Information Systems, Business Administration, or related field.
4+ years experience in HR transactional processes across full employee lifecycle; 3+ years hands-on with HR systems like Workday or Kronos/UKG.
2+ years experience managing HR system escalations via ticketing tools such as ServiceNow.
Must work US shift (5:30 PM to 2:30 AM Bangalore time).
Experienced in managing complex HR systems issues with a focus on data integrity and compliance in a large, technology-driven environment.
Comfortable working in US EST hours to align with global business stakeholders and support teams.
Proficient in using ticketing systems to prioritize and track HR system issues and improvements.