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Tier-1 brand but senior, niche AI product focus reduces applicant density.
High — requires deep AI product leadership and enterprise workflow/platform experience, limiting transferability.
Explicit 12+ years and 5+ years AI product leadership plus deep AI technical fluency required.
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Lead product vision and roadmap for Enterprise AI intelligence systems, including AI/ML models, AI Control Tower, and foundational AI services.
Drive end-to-end product execution delivering AI workforce agent capabilities across engineering, security, and governance domains.
Build structured internal feedback loops (Customer Zero) to learn from ServiceNow's own AI adoption and inform product improvements.
12+ years in product management or related roles with 5+ years focused on AI/ML, data platforms, or infrastructure products.
Deep technical knowledge of AI/ML systems covering GenAI, agentic AI, retrieval-augmented generation (RAG), MLops, observability, security, and governance.
Experience collaborating closely with engineers, data scientists, ML engineers, and infrastructure teams on technical product strategy.
Work experience required: 12+ years in product management with significant AI/ML platform ownership. Notice period: Not explicitly mentioned in the JD.
Senior product leader comfortable handling complex, technical AI platform products impacting enterprise-scale workflows.
Strategic operator able to make tough prioritization decisions and align stakeholder expectations with measurable business impact.
Technically fluent in modern AI technologies (GenAI, LLMs, AI orchestration) with experience translating ambiguous AI opportunities into clear product requirements and delivery plans.