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Strong employer brand, metro location, and broad senior product/AI requirements increase competitor density.
Requires specialized enterprise AI product and platform experience, making cross-industry transferability low.
Explicit 12+ years and 5+ years AI product leadership plus deep technical AI/ML fluency make filters strict.
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Lead product vision and roadmap for Enterprise AI's intelligence systems portfolio, including AI/ML models and AI Control Tower.
Drive end-to-end execution across engineering, data, ML, infrastructure, security, and governance teams to deliver AI workforce solutions.
Establish structured internal Customer Zero feedback loops to translate ServiceNow's AI adoption into actionable product insights.
12+ years in product management or related roles, with 5+ years leading AI/ML or platform product strategy.
Deep technical knowledge in AI/ML systems including GenAI, agentic AI, RAG, model evaluation, data pipelines, LLMOps/MLOps, security, and governance.
Experience collaborating closely with engineers, data scientists, ML engineers, and infrastructure teams on technical product strategy.
Work Experience Required: 12+ years product management with AI focus, explicit.
Experienced in defining and executing strategy for complex AI and data-driven enterprise software products.
Able to navigate technical complexity and ambiguity to deliver clear product requirements and measurable business outcomes.
Comfortable managing senior stakeholders and communicating technical roadmap and value-driven updates at the executive level.