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Popular inside-sales role in Mumbai metro with mid experience band increases applicant density.
Core tele-sales and CRM skills transfer easily across industries despite logistics preference.
Basic 1–3 years requirement plus CRM and logistics preference enforces moderate filtering.
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Generate and qualify sales leads through outbound calls and handle inbound customer inquiries for Crystal Logistics' cold chain and logistics services.
Coordinate between Sales, Operations, and Customer Support teams to ensure smooth order processing and excellent customer experience.
Maintain accurate CRM records and prepare regular reports on sales activities, contributing to achieving monthly sales targets.
Bachelor's degree in any discipline; certification in Sales, Customer Service, or CRM tools is a plus.
1–3 years experience in Telecalling, Tele-Sales, Inside Sales, Customer Support, or Sales Coordination; experience in Cold Chain, Logistics, or related B2B services preferred; freshers with strong communication and sales aptitude may be considered.
Proficiency with CRM software such as Zoho CRM or Salesforce, and MS Office tools including Excel.
Location requirement: Work from Goregaon (E), Mumbai with Pan India travel.
Experienced in B2B sales or customer support within logistics, cold chain, or similar industries, indicating familiarity with domain-specific customer needs.
Strong communication and negotiation skills demonstrated by responsibility for lead generation, customer follow-up, and maintaining customer relationships.
Operates effectively in coordinating across sales and operations teams to ensure seamless service delivery and target attainment.