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Niche M365 expertise reduces applicant density despite metro location and reputable employer.
M365 collaboration skills are transferable, but financial-services compliance increases domain specificity.
Requires specific M365, IDAM and security expertise but lacks explicit years, so medium strictness.
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Own Microsoft 365 collaboration services including Exchange Online, Teams, SharePoint Online, and Intune as the subject matter expert providing specialist guidance to technology teams and stakeholders.
Resolve complex service incidents and coordinate cross-team response to restore service efficiently, while delivering platform improvements and new features aligned with strategic programs.
Lead and manage a technical team, drive continuous improvement, ensure security and compliance controls, and collaborate across Architecture, Infrastructure, Security, and Network teams for end-to-end service delivery.
Experience managing Microsoft 365 collaboration services such as Exchange Online, Teams, SharePoint Online, and Intune is essential.
Proven ability to manage teams of technical engineers and engage with senior stakeholders to articulate business value.
Experience with identity and access management processes including mailbox provisioning, permissions, authentication, preferably in partnership with IDAM.
Work Experience Required: Not explicitly mentioned in the JD
Strategic operator capable of influencing decisions from project ideation through delivery, with project management skills.
Experienced in Agile working methodologies and tools such as Jira and Confluence.
Focused on scalable, resilient, secure solutions with an emphasis on reducing technical debt and driving simplification in the M365 environment.