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Metro mid-level role with known employer but niche M365 specialization yields medium competition.
M365, Azure AD and Power Platform skills are broadly transferable across industries.
Multiple mandatory Microsoft 365 specializations and technical skills increase screening strictness.
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Provide 3rd line support and technical expertise for all Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
Design, implement, support, and govern enterprise messaging and collaboration solutions including mail flow, security, governance, and migration projects for M365 services.
Participate in UK hours shift support and collaborate on service improvement, automation, and operational governance within Enterprise Collaboration Services team.
Expert-level capability (Level 4+) in at least one of: Exchange Online, Microsoft Teams, SharePoint or OneDrive Online.
Advanced-level capability (Level 3+) in any other Microsoft 365 collaboration technology noted above.
Experience with Microsoft Power Platform administration (Power Apps and/or Power Automate) at intermediate level (Level 2+).
Work Experience Required: Not explicitly mentioned in the JD.
Strong technical proficiency in Microsoft 365 suite including architecture, administration, and troubleshooting of Exchange Online, SharePoint, Teams, and OneDrive.
Experience with Microsoft Cloud technologies and migrations, including Azure AD, security/compliance concepts, and email security technologies (SPF, DKIM, DMARC, TLS).
Ability to work in a dynamic, shift-based environment supporting global collaboration and service improvement through automation and governance.