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Common mid-level Azure L2 role with 2–5 years, generalist skills, moderate applicant competition.
Azure cloud operations skills are broadly transferable across industries, yielding low background sensitivity.
Explicit 2–5 years and Azure L2 operational experience required, creating moderately strict shortlisting.
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Provide Level 2 operational support and incident resolution for Azure cloud infrastructure and platform services within SLA targets.
Perform root cause analysis and documentation for recurring issues; monitor environments to identify and escalate complex performance, availability, and security concerns.
Collaborate with Cloud Architects on solution deployment, cloud migration, modernization, and governance policy implementation.
Bachelor’s degree in computer science, IT, engineering, or related field.
2–5 years of experience in supporting cloud infrastructure environments, specifically Azure Level 2 support, incident management, and troubleshooting.
Good understanding of ITIL-based service management.
Location requirement: Udaipur.
Experienced with hands-on Azure services troubleshooting and supporting production, staging, and development cloud environments.
Skilled in performing root cause analysis and working across infrastructure, application, security, and architecture teams.
Able to assist in architecture reviews, operational readiness, and implementing cloud governance and security policies.