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Global brand and Bangalore location increase interest, though niche EDI/SAP skillset limits applicant pool.
High — requires specific EDI and SAP OTC expertise tied to retail and supply chain domains.
High — role lists many mandatory EDI, SAP IDoc, mapping, testing, and onboarding technical requirements.
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Manage new customer implementations and changes for Levi Strauss Europe, Americas, and Asia Middle East Africa regions including requirement gap analysis, testing, and coordination with customers and third-party providers.
Identify and resolve daily EDI transmission errors and SAP IDoc issues, performing root cause analysis and driving system/process improvements to eliminate errors affecting up to 90% of order flow.
Lead regional VMI implementations, support order fulfillment optimization, perform data analysis and reporting, and drive automation and training for business process improvements.
Experience with EDI systems including X12 and EDIFACT transaction sets and comprehensive SAP knowledge (e.g., T-Codes, IDocs, Data Flow).
Experience in customer service and Order To Cash business processes with direct customer support including root cause analysis and issue resolution.
Familiarity with communication protocols such as AS2 and SFTP, and technical testing protocols.
Work Experience Required: Not explicitly mentioned in the JD.
Strong expertise in EDI customer onboarding and implementation projects with skills in requirements gathering, gap analysis, mapping specification preparation, testing, and cross-team coordination.
Analytical and technical aptitude with experience in SAP EDI setup, mappings issue resolution, and data-driven order fulfillment improvements.
Experience working in retail, manufacturing, logistics, planning, or allocation domains with ability to manage multi-regional EDI operations and vendor relations.