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Tier-1 brand, metro Bangalore, and mid-level generalist PMO role increase competition.
Project management skills transfer well, but Ops/GBS and OE experience bias industry fit.
Explicit 4-8 years plus mandatory PMO, data analysis and stakeholder skills make filters strict.
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Own and govern the OE (Operational Excellence) program implementation and success in the center, coordinating with internal/external stakeholders.
Drive and monitor operations using data-driven approaches, creating dashboards (Excel and PowerBI), conducting audits, and benchmarking performance against other GBS centers.
Lead project management and continuous improvement initiatives by identifying process gaps, mentoring teams, and managing critical operational routines such as governance meetings and stakeholder engagement.
4-8 years of experience in end-to-end project management, OE programs, and continuous improvement.
Bachelor’s or Master’s degree in Economics, Business Administration, Engineering, or relevant functional background.
Expert-level skills in Project Management, MS Excel, stakeholder communication, and advanced skills in data reporting, strategic planning, and process improvement.
Location: Bangalore (Onsite).
Experienced in leading large-scale operational excellence and continuous improvement programs with strong governance and data analysis focus.
Comfortable working in cross-functional, stakeholder-heavy environments involving global and local teams with complex operational routines.
Strong skill set in advanced project management methodologies, data visualization (PowerBI), and effective communication to senior leadership.