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Medium: strong global brand plus generalist application-services role increases candidate density.
Low: AMS, vendor management and application-operations skills are broadly transferable across industries.
Medium: likely filters for AMS/vendor management, transition and regional stakeholder coordination experience.
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Manage the Global Application Service portfolio of applications for Asia Pacific, collaborating with vendors and stakeholders.
Drive application rationalization initiatives and transition processes from Hypercare to steady-state AMS.
Focus on operational excellence and enhancing customer experience through effective service management.
Work Experience Required: Not explicitly mentioned in the JD.
Location: Based in Mumbai, India (Head Office - 9th Floor, Magnus Tower, Mindspace, Malad West).
Mandatory involvement in managing AMS (Application Management Services) and vendor relationships.
Participation in global and regional review and council meetings is expected.
Experience working with global application services and managing multi-vendor AMS environments in Asia Pacific region.
Skillful in driving application rationalization and operational excellence initiatives with measurable impact.
Ability to collaborate closely with Digital Technology Business Relationship Managers and application leads across Asia Pacific.