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Niche ServiceNow architect role with mandatory certifications and seniority reduces applicant pool despite Bangalore location.
ServiceNow platform expertise transfers across industries but requires specific certifications and tooling experience.
Mandatory ServiceNow CSA/CAD and ITIL plus senior architect skills create strict technical and certification filters.
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Design and develop enterprise-wide ServiceNow solutions aligning with business and ITSM goals.
Lead technical architecture, customization, integration, and performance optimization on the ServiceNow platform.
Provide technical leadership, governance, documentation, and training for development teams and stakeholders.
Bachelor’s degree/diploma in computer science, information technology, or equivalent.
Mandatory certifications: ServiceNow Certified System Architect (CSA), Certified Application Developer (CAD), and ITIL.
Expertise in Service Management with 5+ years specialization in ServiceNow platform technologies.
Proficient in JavaScript, Glide scripting, AngularJS, REST API, SOAP integration; experience with agile methodologies.
Experienced in end-to-end ServiceNow solution design including ITSM, ITOM, and Service Portal modules.
Skilled in technical leadership providing architecture guidance, enforcing coding standards, and mentoring teams.
Proactive in performance tuning, security governance, and integrating ServiceNow with enterprise systems.