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Tier-1 employer, metro location, and common engineering leadership title increase competition, though senior telecom specialization reduces density.
High because telecom VoIP, CCaaS and SaaS distributed-systems experience strongly biases candidates' backgrounds.
High due to explicit 15+ years, managerial requirement, and mandatory SaaS, VoIP, .NET and AWS experience.
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Lead and manage multiple software engineering teams to deliver enterprise-grade, cloud-native SaaS products with real-time constraints, ensuring quality, scalability, and adherence to product roadmaps.
Direct all aspects of team management including hiring, mentoring, performance reviews, and promotions, while fostering a collaborative and empowered engineering environment.
Oversee technical strategy and execution, including sprint planning, technical design reviews, code quality, incident management, cross-functional stakeholder communication, and continuous improvement initiatives.
Bachelor's or Master's degree in Computer Science, Electronic Engineering, or equivalent from a reputed institute.
15+ years of software development experience, with at least 3 years managing multiple software development teams including managers, architects, and product managers.
Experience with multi-tenant cloud-native SaaS software, .NET, AWS, and AI technologies; including telecom protocols such as SIP, SDP, RTP, RTCP, and CCaaS domain knowledge.
Work Experience Required: 15+ years in software development including management experience; Notice Period: Not explicitly mentioned in the JD.
Experienced leader skilled in managing globally distributed teams focused on SaaS product delivery in telecom or customer contact center domains.
Technically proficient with hands-on coding experience, strong agile methodology knowledge, and ability to drive architectural and process improvements.
Strong cross-functional stakeholder management capabilities with proven ability to influence sensitive situations and align technical and business goals.