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Tier-1 brand, mid-level generalist devops role in a metro with broad skill requirements increases competition.
Core systems operations skills transfer across industries, but banking risk and compliance increase domain specificity.
Explicit years, mandatory systems engineering and leadership experience plus infrastructure skill requirements increase filter strictness.
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Manage and lead a Systems Operations team monitoring systems and infrastructure to ensure platform availability and operational stability.
Drive initiatives to reduce incident volume, improve service reliability, and increase operational efficiency through automation and process modernization.
Develop and execute strategic operations initiatives, manage resource allocation, and ensure strong governance across incidents, changes, and risks.
5+ years in Systems Engineering, Technology Architecture, or equivalent experience.
2+ years of Leadership experience managing teams.
Experience managing enterprise compute environments including Linux, Windows, virtualization, cloud, or hybrid infrastructures.
Work Experience Required: 10+ years in IT infrastructure or systems operations, including 5+ years people leadership or managerial experience.
Experienced in leading mid to highly experienced analysts and cross-functional teams during critical incidents and operational challenges.
Skilled in implementing and managing incident, problem, and change management processes with a focus on operational risk management and infrastructure governance.
Proven ability to leverage metrics and operational data for informed decision-making in a fast-paced, always-on operational environment.