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Known global brand plus Bangalore metro increases candidate density, but EDI specialization reduces it.
Requires specific EDI, SAP OTC and supply chain knowledge, limiting cross-industry transferability.
Multiple mandatory EDI, SAP IDoc, mapping and implementation skills make candidate filtering strict.
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Manage new customer implementations and requirement changes across Levi Strauss Europe, Americas, and Asia Middle East Africa regions, including gap analysis and testing.
Identify and resolve EDI transmission errors, SAP IDoc errors, and related incidents to ensure high accuracy of order flows (80-90% units).
Drive process improvements, develop operational reporting, support allocation optimization, and provide user training on business processes.
Experience with EDI systems, including X12 and EDIFACT transaction sets and SAP (IDocs, T-Codes, EDI setup).
Strong knowledge of Order to Cash business processes and customer service operations.
Experience in EDI customer onboarding and leading implementation projects involving requirements gathering, gap analysis, mapping specs, and testing.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in multi-regional EDI support and SAP OTC environment with capability to interface between business and technical teams.
Skilled in technical troubleshooting, root cause analysis, and escalation of EDI and SAP order transmission issues.
Familiar with retail, manufacturing or logistics domain processes related to planning, allocation, and order fulfillment.