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Strong employer brand, metro location, and broad change management requirements increase candidate competition.
Prefer consulting and multinational experience, but core change management skills are moderately transferable across industries.
Mandatory 10+ years and demonstrated global change leadership tighten candidate screening significantly.
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Lead and manage a team of 10+ Operations and Transformation professionals, overseeing work quality, performance, and team development.
Own the delivery of global change management and transformation projects, including stakeholder engagement, project documentation, PMO activities, and risk management.
Design and maintain operational frameworks, metrics, and continuous improvement initiatives to ensure projects meet scope, schedule, budget, and compliance standards.
10+ years of experience managing local and global projects, preferably in consulting or large-scale transformation within relevant industries.
Undergraduate degree mandatory; PMP or ITIL certifications are desirable.
Experience working in multinational, regulated environments with cross-functional teams.
On-site work location: Gurugram, India.
Experienced leader in change management or transformation environments with a proven track record of managing high-performing teams.
Skilled in balancing team management with personal project leadership, comfortable working across multiple geographies and time zones.
Strong analytical, communication, and stakeholder management skills, with ability to drive continuous improvement and navigate ambiguity effectively.