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Tier-1 brand, mid-level generalist role, metro location, and broad hospitality/operations requirements increase candidate competition.
Operational workplace and hospitality skills transfer across sectors but require facilities or hospitality experience.
Explicit 3–7 years experience and hospitality/facilities background plus stakeholder skills create moderate filtering.
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Manage and deliver exceptional workplace experience for employees, visitors, and business stakeholders.
Coordinate workplace operations including facilities, housekeeping, security, food services, and vendor teams to ensure smooth day-to-day office functioning.
Monitor workplace standards and service levels, support office events and leadership engagements, and prepare reports and communications.
Bachelor's degree in Hospitality Management, Business Administration, Facilities Management, or related field.
3 to 7 years of experience in workplace experience, hospitality operations, client servicing, office operations, facilities coordination, or customer experience roles.
Work onsite in Chennai, Tamil Nadu, with a 6-day in-office work week and 48 scheduled weekly hours.
Strong verbal and written communication skills, stakeholder management, and proficiency in Microsoft Office.
Experienced in managing premium corporate workplace or hospitality environments with a strong service excellence focus.
Comfortable engaging senior leadership and diverse stakeholders while coordinating cross-functional operational teams and vendors.
Operates effectively in fast-paced, client-facing environments with proactive problem-solving and attention to detail.