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Protocol Intelligence

Data-driven signals on your job's competitiveness

CV Match Score

Estimated fit based on your resume

Structured overview of role & requirements

3–4 yearsHYDERABADofficeDirect Career PageEst. 10–18 LPA

Posted 14h ago

Data-driven signals on your job's competitiveness

Competition Intensity

(High)

Tier-1 brand, metro role, generalist mid-level title, and 3-4 years requirement increase competition.

Background Fit Sensitivity

(High)

Role demands SFCC product expertise and e-commerce platform experience, limiting cross-industry transferability.

Shortlisting Strictness

(High)

Explicit 3–4 years plus SFCC and debugging expertise narrows candidate pool.

Estimated fit based on your resume

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Structured overview of role & requirements

Troubleshoot and resolve technical issues in Salesforce B2C Commerce Cloud platform for customers and partners.

Create and maintain technical knowledge base materials to improve team efficiency and review support cases for accuracy.

Meet monthly key performance indicators related to technical support and customer issue resolution.

3-4 years of engineering or programming experience.

Experience with B2C Commerce Cloud technologies including SFCC, SFRA, and PWA Kit.

Proficient in JavaScript, HTML, CSS, and web services (REST/SOAP APIs).

Work Experience Required: 3-4 years engineering/programming experience.

Strong debugging and troubleshooting skills in JavaScript and server-side environments.

Experience supporting e-commerce applications including catalog, shopping cart, merchandising, and payment handling.

Familiarity with web frameworks (AngularJS, React, Ember, Backbone) and knowledge of APIs/third-party integrations.