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Tier-1 brand, metro Bangalore location, and a mid-level generalist product-analyst role increase competition.
Product analysis skills are transferable but preferred airline domain knowledge makes cross-industry moves moderately harder.
No explicit years but requires airline domain knowledge and debugging/programming skills, so moderate filtering.
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Analyze and troubleshoot production issues raised by customers using standard tools.
Interpret functional specifications to propose solutions and provide timely responses to customer queries.
Collaborate with customers and internal developers, maintain agreed analysis rates, and contribute to building tools for faster incident resolution.
Good Airline Domain Knowledge is mandatory.
Intermediate proficiency in at least one programming language such as C/C++, Java, Python, or SQL is preferred.
Proficient in Microsoft Office tools including Excel, Outlook, Visio, PowerPoint, Word, and Confluence.
Work Experience Required: Not explicitly mentioned in the JD.
Prior experience in the travel industry or airline domain to effectively understand customer issues.
Experience with debugging tools and ability to explain technical information to technical and non-technical customers.
Strong documentation skills, including customer-facing technical writing, and ability to manage multiple priorities to meet deadlines.