Back
Mid-level generalist Hyderabad role with CRM, analytics, and cross-functional scope increases competition.
Skills in CRM, analytics, and services operations transfer across industries but favor professional services backgrounds.
Requires explicit 4+ years, advanced Excel and CRM experience, but no niche certification or regulated domain.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Manage process governance and operations for the Professional Services Operations team including reporting, analytics, and CRM systems ownership.
Lead processing of customer agreements, project creation, and use of PSA tools supporting global resourcing across multiple regions.
Design and deploy solutions for operational efficiency and scale, including data-driven analytics and cross-functional collaboration with Sales, Finance, and Technology teams.
Bachelor's degree or equivalent experience.
4+ years of related work experience in operations or analytics.
Experience with CRM systems such as Salesforce, Netsuite, Open Air, MS Project Server, or Peoplesoft.
Office-based position in Hyderabad; advanced MS Excel and PowerPoint skills required.
Strong organizational and multitasking abilities managing complex global operations and analytics.
Experienced in handling cross-functional partnerships and influencing leadership decisions through data and reporting.
Comfortable working with system integrations, data warehousing, and operational process improvements in a global professional services environment.