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Tier-1 brand, junior generalist role, and metro location drive high applicant competition.
Requires prior banking/financial-services operations experience and familiarity with compliance, reducing cross-industry transferability.
Mandatory banking experience, typing speed/accuracy, and night-shift availability enforce strict screening.
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Manage and complete entire low to moderately complex operational processes from receipt to closure.
Coordinate information across multiple operational areas and customers using various online systems including RIDS application.
Handle complex customer/client requests, prepare and correct specialized documents, and ensure process accuracy under general supervision.
University degree in Business, Commerce, or related discipline (B.Com, B.B.A, etc.).
0 to 1 year experience in banking or financial services.
Basic Microsoft Office skills and strong English communication (written and spoken).
Typing speed of 30 to 35 WPM with accuracy >= 95%, flexible to work US operational hours (India night shift) with rotational weekly offs.
Detail-oriented with quality focus and ability to meet deadlines in high-demand environment.
Experience or aptitude for back-office processing and navigating multiple computer systems.
Strong organizational, prioritization, problem-solving, and communication skills to manage multiple tasks efficiently.