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Tier-1 brand, generalized program role, metro location, and broad requirements increase candidate competition.
Role requires Markets Operations and regulatory knowledge, making cross-industry transferability limited.
10+ years' seniority and financial-services program leadership imply strict experience and stakeholder management filters.
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Lead and manage large-scale transformation programs within Markets Operations Books & Records, aligning program scope and deliverables with business and technology objectives.
Own program planning, stakeholder management, risk mitigation, and communication of status, issues, and risks to senior management and sponsors.
Drive standardization, process improvement, resourcing, and adherence to Citi program management standards across programs and portfolios.
Minimum 10+ years of experience in program or project management, preferably within financial services operations or related areas.
Bachelor's or University degree required; Master's degree potentially preferred but not mandatory.
Proven expertise in managing complex, multi-stakeholder programs involving transformation, risk management, and operational readiness.
Excellent communication skills with the ability to influence and negotiate at senior levels; critical thinking and problem-solving skills mandatory.
Experienced leader capable of managing multiple teams and handling staff management and resource allocation.
Strong strategic and analytical skills to drive alignment of program objectives with business needs in a highly regulated financial environment.
Works effectively with senior stakeholders and technology partners global scale, driving best practices, program lifecycle execution, and change management.