Back
Tier-1 brand plus mid-level logistics role increases applicant density.
Requires LCL and ocean freight control-tower expertise, limiting transferability across industries.
Explicit 3-5 years LCL experience plus Power BI and control-tower operational skills required.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide end-to-end shipment visibility with effective tracking, proactive delay monitoring, and governance across Maersk service offerings.
Prepare and deliver various customer and business reports (WBR, MBR, QBR) and invoicing reports ensuring data quality to support operational decisions.
Handle customer queries and operational concerns via email and hotline, conduct Root Cause Analysis for issues, and collaborate on continuous process and service improvements.
3-5 years of experience specifically in LCL (Less than Container Load) forwarding business.
Proficiency in data analytics; experience with coding is an advantage but not mandatory.
Hands-on operational experience in Control Tower and ocean freight forwarding.
Excellent communication and stakeholder management skills; Power BI proficiency and automation/reporting enhancement experience required.
Experienced in end-to-end shipment lifecycle management with a focus on operational transparency and proactive risk mitigation.
Strong background in leveraging data analytics and automation to improve service delivery and customer experience.
Capable of driving continuous improvement through root cause analysis and cross-team collaboration in a global logistics environment.