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PwC brand and metro location increase applicant density, though role is specialized and senior.
High because deep ServiceNow platform, module, and integration experience is required, limiting transferable backgrounds.
High due to explicit 8–12 years, mandatory ServiceNow module expertise, and architecture-level skill requirements.
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Define and lead enterprise ServiceNow architecture including roadmap, multi-module implementations (ITSM, ITOM, ITAM, HRSD, SPM, GRC), and platform governance.
Design end-to-end scalable, secure ServiceNow solutions with integrations to ERP, HR, IAM, cloud, and third-party systems; lead AI/automation enablement on the platform.
Provide architectural oversight and mentoring across Agile teams, present technical decisions to executives, and drive platform optimization and compliance alignment.
8+ years of hands-on ServiceNow experience with enterprise-scale implementations.
Proven architectural leadership experience in consulting or transformation projects.
Experience with at least 3 modules among ITSM, ITOM, ITAM, HRSD, SPM.
Education: Full-time B.E./B.Tech/MCA/M.E/M.Tech/MBA/PGDM (no course extensions due to backlogs).
Experienced in defining enterprise ServiceNow platforms aligned to business and digital transformation strategies with leadership on multi-module integration.
Strong technical and architectural expertise covering CSDM & CMDB governance, integration design, security, and AI-enabled ServiceNow capabilities.
Skilled in stakeholder communication, Agile delivery management, and mentoring across diverse teams in a consulting environment.