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Mid-level metro role with ERP specialization and common skillset yields medium candidate competition.
Requires Oracle Fusion financials domain expertise, limiting cross-industry transferability.
Mandatory Oracle Fusion/EBS expertise and 4–6 years experience makes shortlisting relatively strict.
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Provide day-to-day operational support for Oracle Fusion Financials and Oracle E-Business Suite (EBS) R12 applications, including troubleshooting and system enhancements.
Support end-users and ensure smooth functioning of financial applications, focusing on Oracle modules like P2P, O2C, and GL.
Manage incident, problem, and change management processes following ITIL framework using ITSM ticketing tools.
4 to 6 years of experience in supporting Oracle Fusion Applications and Oracle E-Business Suite (EBS).
Educational qualification: B.E./ B.Tech./ BCom/ MBA.
Experience working in UK shifts (1:30 to 10:30 PM / 2:30 to 11:30 PM).
Good knowledge of Oracle database queries (SQL) and experience with ITIL framework and ticketing systems.
Experienced in handling technical support and operational issues for Oracle Fusion Financials and EBS modules to ensure business continuity.
Comfortable working with business users and technical teams for problem resolution and system improvements.
Adapted to working in UK time zones and incident management environments with attention to customer focus and communication.