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Metro location, known corporate brand, and generalist implementation role increase applicant density.
Skills transferable across SaaS and adtech but industry-specific adtech experience preferred.
Explicit 8–10 years requirement and technical Salesforce, web stack, and adtech experience tighten selection.
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Lead and execute client onboarding and implementation plans for Lotame’s Spherical data platform, collaborating closely with Sales and Center of Excellence teams.
Act as Tier 1 technical support, troubleshooting and resolving client issues during implementation and coordinating with Support Engineering to escalate defects.
Maintain accurate tracking of implementations and client requests in CRM; provide continuous product feedback to improve client experience.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
8-10 years of relevant experience or an equivalent combination of education and experience.
Technical knowledge of web development technologies including browser developer tools, HTML, PHP, JavaScript, and MySQL.
Basic to Intermediate knowledge of Salesforce platform; ability to support CRM tracking and administrative tasks.
Experienced in client services or technical support, preferably in online ad operations, Ad tech, or SaaS environments.
Strong technical aptitude with ability to quickly learn and apply new internet technologies and software solutions.
Skilled at managing and driving workload independently while coordinating across multifunctional teams in a fast-paced startup-like setting.