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Strong Tier-1 brand, mid-level (3+ yrs), metro location and a generalist application-support role create high competition.
Role requires healthcare revenue-cycle, billing and claims expertise, making background transferability across industries low.
Mandatory 3+ years plus specific vendor systems, revenue-cycle domain expertise and ServiceNow/production-support skills imply high strictness.
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Support and troubleshoot hospital Revenue Cycle applications including Patient Accounting systems and vendor tools such as Change Healthcare and FinThrive.
Manage 835 remittance files, 837 claims transactions, production support incidents, and system testing/upgrades for revenue cycle workflows.
Optimize revenue cycle processes including billing, claims processing, payment posting, denials, collections, and reimbursement operations.
3+ years experience supporting hospital Revenue Cycle applications.
Experience with Patient Accounting systems (Invision preferred; Oracle Health/Cerner strongly preferred).
Experience with revenue cycle vendor applications (e.g., Change Healthcare, FinThrive, Quadax) and supporting 835/837 file processing.
Experience in production support environment and familiarity with ServiceNow or similar ticketing systems.
Experienced in healthcare IT revenue cycle application support focused on billing, claims, and payment posting workflows.
Operates effectively in production support environments with strong troubleshooting and incident resolution skills.
Comfortable working cross-functionally with operational, technical, and vendor teams to improve revenue cycle workflow efficiency.