Back
Mid-level generalist support role in Bangalore with broad required skills and common title increases candidate competition.
Core devops skills are transferable, but automotive customer-facing context increases domain specificity.
Mandatory 4+ years plus specific Linux, Java, Kafka, networking, and on-call support requirements make filters strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own strategic automotive customer accounts for Harman OTA solution integration and maintenance.
Provide hands-on 24/7 customer support including ticket handling and escalation management.
Collaborate with cross-functional teams to ensure seamless application integration, monitor and improve performance, and participate in requirements and architecture processes.
B.E/B.Tech in Computer Science or equivalent degree.
4+ years of experience in software industry, preferably in customer-oriented roles.
Strong proficiency in Linux system administration, Java, Spring Boot, Kafka, MQ, and microservice architectures.
Ability to work flexible hours including shifts for global customer support and minimum 3 days per week office attendance.
Experienced in complex technical support and integration in automotive software or related technology domains.
Skilled in networking architecture, web/server technologies, and database management (SQL/NoSQL).
Able to independently manage escalations and maintain high customer satisfaction across multiple regions.