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Remote, mid-level, generalist Salesforce BA with common skills increases candidate competition.
Salesforce BA skills transferable across industries, but sales-tech experience raises moderate domain specificity.
Explicit 5+ years, leadership requirement, and mandatory Salesforce configuration skills create strict filters.
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Lead Salesforce process redesign and optimization as the subject matter expert.
Design, document, and validate business processes, user stories, and system workflows while collaborating with technical teams on Salesforce configurations.
Drive KPI reporting, adoption of Salesforce Knowledge and Experience Cloud, and identify opportunities to improve process efficiency and business performance.
5+ years of Business Analysis experience.
Minimum 2 years in leadership or people management role.
Strong expertise in Salesforce business process design and hands-on experience with Salesforce configuration tools including Flows, Process Builder, Validation Rules, and Lightning App Builder.
Location: Colombia or India; Work model: Hybrid or Remote based on business needs; English language proficiency at Advanced level (B2+/C1).
Experienced leader with proven ability to manage teams and drive cross-functional collaboration in Salesforce environments.
Strategic thinker able to deliver business transformation and automation initiatives leveraging Salesforce technologies.
Technical, process-oriented professional skilled in business process documentation and driving adoption of Salesforce Knowledge and Experience Cloud.