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Mid-level sales-operations role in Bangalore with common 2-5yr band and known employer drives high competition.
Renewals, CPQ, and ARR forecasting skills are SaaS-specific and less transferable outside subscription businesses.
Explicit 2–5 years plus mandatory SFDC/CPQ/Tableau skills make filtering strict.
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Own maintenance and accuracy of renewal forecast and pipeline data via CRM (Salesforce).
Manage and resolve operational and administrative inquiries impacting renewals, ensuring timely renewal bookings.
Analyze and enhance renewal processes, policies, and reporting including creation of monthly management dashboards.
2-5 years experience in Sales Operations, Order Management, Deal Desk, or Sales with Renewal Business exposure.
Proficiency in Salesforce (SFDC), Tableau, CPQ, and financial tools.
Familiarity with revenue recognition principles and contracting guidelines.
Location: Bangalore; Shift: 2:00 PM - 11:00 PM Indian Standard Time; willing to work night shifts during critical periods.
Experienced in high-volume, multi-transactional renewal sales environments requiring detailed pipeline management.
Strong analytical skills focused on data accuracy, reporting, and process improvements in renewal operations.
Comfortable working in fast-paced settings requiring coordination across systems and teams using Salesforce and related financial tools.