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Mid-level generalist title attracts applicants, but niche ServiceNow skill moderately reduces applicant density.
ServiceNow platform expertise is specialized, limiting easy cross-industry transferability.
Explicit 3+ years ServiceNow requirement plus ITSM experience and specific tech stack make filters stringent.
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Develop, implement, and maintain ServiceNow ITSM/CSM applications and integrations from initiation to completion customized to customer requirements.
Provide Tier 2/Tier 3 application support including troubleshooting platform issues, managing workflows, and supporting application modules.
Oversee daily operations such as user management, access control, role configurations, and group administration on the ServiceNow platform.
Bachelor's degree in Computer Engineering (B.E./B.Tech) or MCA or equivalent qualification.
Minimum 3 years of experience developing on the ServiceNow platform and at least 2 years supporting ITSM/CSM modules.
Strong hands-on experience with JavaScript, REST/SOAP integrations, UI Policies, Client Scripts, and workflow scripting on ServiceNow.
Notice period: Not explicitly mentioned in the JD.
Experienced ServiceNow developer skilled in both development and operational support, capable of end-to-end ServiceNow application delivery.
Technically proficient with strong problem-solving skills, able to design and build applications that meet business goals with minimal supervision.
Comfortable handling multiple competing priorities and complex troubleshooting with clear, concise communication tailored to varied audiences.