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Strong employer brand and metro Hyderabad location but specialized renewals ops focus limits applicant pool.
Requires B2B SaaS renewals, subscription and CRM experience, limiting transferability across unrelated industries.
Mandatory 2+ years plus Salesforce/CPQ and renewals operations domain experience increases shortlisting strictness.
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Own the end-to-end operational execution of the renewals process, coordinating cross-functional teams to ensure smooth progress from planning to signature.
Prepare and maintain accurate customer insights, renewal documentation, quotes, contracts, and CRM data to enable effective commercial and customer engagement.
Support forecasting accuracy, resolve operational issues, and drive continuous process improvements leveraging automation and AI tools.
Minimum 2 years experience in Revenue Operations, Sales Operations, Renewals, Customer Success Operations, Deal Desk, or related operational role in a B2B SaaS environment.
Experience with CRM platforms like Salesforce and familiarity with CPQ, contract management, or subscription management tools.
Strong analytical skills with capability to prepare commercial insights and conduct customer research.
Work Experience Required: Minimum 2+ years as specified
Detail-oriented individual with strong project coordination skills and ability to manage multiple renewal activities simultaneously across diverse teams.
Experienced in cross-functional stakeholder management involving Sales, Customer Success, Finance, Legal, and Deal Desk environments.
Process-focused professional who leverages technology and automation to enhance operational efficiency and supports a fast-paced, global team setting.