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Strong employer brand, remote India shift, mid-level role and metro candidate pool drive high competition.
Requires specific Workday HCM and recruiting support experience, limiting cross-industry transferability.
Mandatory Workday HCM experience, recruiting exposure and EIB/SOX skills create high shortlisting strictness.
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Provide Tier 1 production support for Workday HCM, Recruiting, and related modules, resolving cases while meeting SLA and resolution targets.
Perform light configurations and system maintenance tasks following SOPs, including security assignments and bulk data processing via EIBs.
Drive continuous support process improvements, update documentation, and collaborate cross-functionally to deliver effective Workday solutions.
3-4 years of hands-on Workday HCM system support or analyst experience with light configuration skills.
At least 1 year of Workday Recruiting experience supporting workflows and troubleshooting issues.
Technical experience with EIB data loads, Excel for data manipulation, and ticketing systems.
Willingness to work 2PM - 11PM IST shift.
Experienced in supporting global Workday environments, capable of managing competing priorities and maintaining high service standards.
Strong functional knowledge of Workday HCM modules with practical skills in system configurations and SOP creation.
Comfortable working remotely in a fast-paced, collaborative setting, and leveraging AI technologies to improve workflows and decision making.