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Hyderabad metro and a mid-senior, generalist platform role produce moderate applicant competition.
Core Windows/Unix platform operations skills are highly transferable across industries.
Explicit 7+ years, mandatory infrastructure leadership and platform skills create strict screening on experience and domain expertise.
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Lead Hyderabad-based infrastructure engineering team supporting Windows Server, Active Directory, DNS, Group Policy, Unix/Linux platform operations, incident management, and change execution.
Manage engineers across Windows/Microsoft and Unix/Linux towers, ensuring operational oversight, workload prioritization, escalations, and global handoffs.
Drive accountability for incident resolution, operational metrics, process adherence, documentation, and support collaboration with U.S.-based engineering leadership.
7+ years in infrastructure engineering, operations, or platform support.
Experience leading/managing infrastructure engineers in enterprise environments.
Operational knowledge of Microsoft Windows Server, Active Directory, Unix/Linux administration, DNS, Group Policy, incident and change management.
Experience with ITSM tools (ServiceNow, Jira) and supporting global delivery or follow-the-sun operating models.
Experienced leader managing multi-platform (Windows and Unix/Linux) infrastructure support teams in enterprise or global delivery setups.
Strong communicator adept at coordinating cross-regional teams and escalating issues to U.S.-based leadership.
Operationally focused with proven ability to establish and maintain runbooks, SLAs, incident response, and continuous improvement processes.