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Common CSM role in a Pune metro with mid-level experience, yielding moderate applicant competition.
Customer success and account management skills are broadly transferable across industries.
Explicit 6–8 year requirement plus mandatory customer-success/account delivery background increases filtering strictness.
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Manage customer relationships ensuring satisfaction, success, and alignment of delivery.
Oversee governance, reporting, and coordinate interfaces within internal teams.
Support business growth, development initiatives, and stakeholder satisfaction.
6-8 years of relevant experience.
Location: Pune.
Degree required: Any Engineering or other degree.
Experience in Customer Success, Account Management, Project Management, or Service Delivery.
Experienced in stakeholder management and communication.
Skilled at coordinating across internal teams for delivery alignment.
Capable of supporting growth through business development and governance activities.