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Strong employer brand, metro role, and a common enterprise sales title increase qualified applicant density.
Requires CCaaS/CX domain expertise and CXO-level relationships, limiting cross-industry transferability.
Explicit 15+ years, 8-10 years SaaS people management, and CCaaS/CX domain requirements create strict hiring filters.
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Lead and develop strategic sales plans to achieve revenue and growth targets for the Enterprise segment across Pan India.
Manage, mentor, and motivate a sales team while setting and tracking individual and team sales goals with a focus on forecast accuracy and pipeline management.
Build and maintain strong relationships with key enterprise clients and partner with cross-functional teams to drive business expansion and customer satisfaction.
15+ years overall work experience with 8-10 years in people management specifically within a SaaS organization.
Experience managing regional or enterprise-level accounts with strong CXO-level relationships, preferably in CCaaS/CX or contact center solution domains.
Strong understanding of AI, digital transformation, and technical-managerial skills in the CCaaS/CX industry.
Degree in Engineering and/or PG diploma/degree in Management preferred; proficiency with CRM tools and sales analytics preferred.
Experienced in leading large sales teams within SaaS, especially in the AI-powered customer experience or contact center industry segments.
Able to operate at senior strategic level managing enterprise accounts and CXO relationships to secure and grow business portfolios.
Comfortable working in data-driven environments with strong focus on sales forecasting, pipeline hygiene, and cross-functional collaboration.