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Tier-1 brand, metro location, and common AE title drive high applicant competition.
Requires enterprise contact-center/CCaaS selling experience and regional market knowledge, limiting cross-industry transferability.
Explicit 10+ years requirement plus enterprise CCaaS sales and regional expertise enforce strict shortlisting.
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Drive revenue growth by selling Genesys CcaaS AI-powered contact center solutions within Western India, including new business acquisition and upselling existing clients.
Manage full sales cycle: prospecting, needs assessment, proposal, negotiation, and closure, focusing on Western India verticals like E-commerce, Healthcare, Retail, GCC, and Tech.
Collaborate with internal teams to ensure customer success, maintain product expertise, and provide accurate sales forecasts and CRM updates.
Bachelor's degree in Engineering/Technology, Business Administration, Sales, or Marketing.
10+ years of sales experience with proven success selling complex software solutions; AI-driven CcaaS/contact center experience highly preferred.
Experience selling in the Western India market with strong local business understanding.
Must be legally permitted to work in India.
Proven track record as a senior sales professional in AI-driven contact center solutions, comfortable managing full sales cycles and complex deals.
Strong regional expertise with an existing network or deep understanding of Western India business landscape and verticals targeted.
Operates with a hunter mentality focused on new business growth and strong account management for customer retention and upselling.