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Tier-1 employer, metro Bangalore, mid-level generalist e-commerce role increases applicant density.
E-commerce process skills transferable, but healthcare compliance and imaging domain add moderate industry specificity.
Explicit minimum experience and mandatory e-commerce capability requirement create strict screening.
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Owns assessment and enhancement of business capabilities across people, process, data, and IT to improve digital/e-commerce channels and deliver improved business outcomes.
Develops and manages detailed roadmaps for end-to-end business capabilities, ensuring compliance, stakeholder communication, and operational productivity.
Analyzes KPIs and manages lessons learned to drive continuous process improvements and innovation in digital channel enablement.
Bachelor's or master's degree in Engineering, Information Technology or equivalent.
Minimum 5 years of relevant work experience.
Expertise in e-commerce channel enablement including technology, end-to-end process capabilities (I2M, M2O, O2C), and AI-based digital channel approaches.
Experience in business process design, transformation projects, or IT capability enablement projects.
Experienced in coordinating with Central Functions, COEs, and local process owners to align capability improvements with organizational goals.
Skilled in operational and process management with proven ability in KPI monitoring, data management, regulatory compliance, and stakeholder engagement.
Capable of driving business process enhancements, continuous improvement initiatives, and managing communications and training delivery to support capability adoption.