





Global brand, metro location, and generalist training/process role increase candidate competition.
Sector-specific maritime and logistics expertise required, limiting cross-industry fit.
Explicit 8–12 years plus mandatory knowledge governance experience enforces high filtering.
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Own and govern the end-to-end capability development framework for Marine Services including onboarding, process training, and knowledge governance across Operations and Finance.
Design, maintain, and enforce process documentation standards, SOP governance, knowledge repositories, and learning content to ensure operational consistency and scalability.
Lead knowledge assessments, skill matrix evaluations, and training effectiveness measurement; support business transitions and process standardization through structured capability enablement.
8-12 years of professional experience in operational training, capability development, knowledge management, or operational excellence roles.
Minimum 3-5 years experience specifically in knowledge governance, capability development, or operational training coordination.
Bachelor's degree in Business, Logistics, Maritime Studies, Finance, or related discipline; Post Graduation/MBA preferred.
Experience with process documentation including L5 process maps, SOP governance, and stakeholder coordination within shipping, maritime services, or logistics environments.
Experienced in designing and implementing structured capability development frameworks in shipping, maritime, or logistics operational settings.
Strong expertise in documenting complex operational processes and managing training governance aligned with business transformation and scalability.
Skilled at stakeholder engagement across Operations, Finance, and Transformation teams to enable seamless capability development and change management.