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Tier-1 brand plus common Salesforce-based sales-operations role attracts many qualified applicants.
Skills (Salesforce, pricing operations, Excel) are transferable but financial-markets pricing context increases domain specificity.
Mandatory 1–2 years experience and Salesforce plus Excel skills create moderately strict filters.
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Manage customer enquiries related to Annual Price Increase (API) process including assessment, routing, and record-keeping.
Support API simulation by validating requests, performing pricing impact analyses using approved tools, and delivering accurate customer communications within agreed timelines.
Ensure data quality and compliance by following governance standards, identifying risks, and maintaining documentation to meet SLAs and operational targets.
1–2 years in Sales Operations, Customer Support, Pricing Operations, or a similar operational role.
Experience with Salesforce or comparable CRM platform.
Proficiency in Microsoft Excel and Microsoft 365.
Work Experience Required: 1–2 years in relevant operational roles.
Experienced in operational roles emphasizing data accuracy, compliance, and customer communication.
Detail-oriented with capacity to manage workflows efficiently meeting SLAs and turnaround times.
Collaborative working style focused on process improvement and cross-functional coordination with Sales Operations, Pricing, and Customer Support teams.